Patients Guide

Email Communications

E-Mail has clearly become the mainstay of general communication, but this can raise issues when used for communicaion of sensitive patient medical related information. Recently a position paper was published from the American College of Physicians and the Federation of State Medical Boards. This examines and provides recommendations about the influence of social media on…

Patients Guide

Physiotherapy Arrangements

You may well have had physiotherapy prior to the operation and it is expected that you would go back to the same physiotherapist afterwards for the post operative rehabilitation.Sometimes it is appropriate to undergo different physiotherapy and this should be discussed with Mr Spalding. He has a network of linked physiotherapists who have similar interest…

Patients Guide

Inside the Clinic

You will be offered an appointment time and Mr Spalding makes every effort to try and keep to that time. However as you may appreciate sometimes appointments may take longer and there may be a wait. It is a balance between keeping to time and offering everyone a high quality of service. It is helpful…

Patients Guide

Payment Terms

Dealing with your Insurance Company During every step of the process, you need to keep your insurance company informed in order to obtain approval for further appointments, physiotherapy or MRI or surgery etc. Each insurance company is different with a different level of requirement but they are usually very helpful. If you have any difficulties…

Patients Guide

Making a Booking

To make an appointment please contact Mr Spaldingsā€™s secretary Nicki on 01926 772731 or by email office@timspalding.com REFERRAL LETTERS: Whilst it is not necessary to have contacted your GP or insurance company before booking an appointment to see Mr Spalding, it is important that do you have a referral letter from your GP, as this…